Education
University of Michigan School of Information, Ann Arbor, MI Graduation Date: April 2010
-MS in Information, Human Computer Interaction specialization
-Focus on Interaction Design and User Experience Research
-1st Place in Social Computing Awards
-Student member of SIGCHI ACM, member of SOCHI
-Relevant coursework: Interface Design, Evaluation of Systems, Information Visualization, Reputation System, Recommender System, Content Management System
National Chengchi University, Taipei, Taiwan Graduation Date: Jun 2007
-BA in Journalism, GPA 3.96(87.18/100), Class Rank Top 1 (1/41)
-Awards: Pan Kung-Chan News Scholarship(Feb 2007), Presidential Awards(2004 & 2005)
Experience
General Motors- Warren,Michigan Interaction Designer, 07/10 - Present
-Responsible for maintaining the specifications of CenterStack
-Defined and created interaction flows for Cluster
-Designed a vehicle-monitoring phone app on Android; the design process included rapid
prototyping, icon/graphic design, theme design, and interaction flow design
TrendMicro- Cupertino,California (remote) User Experience Researcher, 05/09 - 02/10
-Analyzed 1500 survey participants to research the shopping experiences and user behaviors of current and potential customers
-Built heuristic and expert reviews, and developed recommendations to inform redesign of interface of current products
-Managed and organized internal portals
Internet and Multimedia Lab- Taipei, Taiwan Research Assistant, 07/07 - 04/08
-Conducted usability test sessions with 30 users given tasks related to GPS navigation, internet surfing and SMS usage to analyze the interface and interaction design of 3 smart phones
-Analyzed audio and video from tests, and proposed changes to mobile phone companies
-Analyzed emotional words in political blogs during the presidential election and visualized the changes in reader emotion
Logoless.com- Taipei, Taiwan Webmaster Internship, 04/08 - 08/08
-Coordinated between programmers and marketing managers for product decision making
-Designed the interface and completed mockups of the website for the start-up website
UM ITCS/ITCom - Ann Arbor, MI Communication Analyst, 09/08 - 01/09
-Researched the usability of a new wireless network in The University of Michigan
-Wrote instructions and troubleshooting documentation for network installation
ASUS e-paper program- Taipei, Taiwan lecturer, 02/07 - 08/07
-Established electronic paper for ASUS intranet
-Taught the principles of online news
Academic Projects
Visit my portfolio to see details about my academic projects.
Skills/Languages
Programming: Java, HTML, CSS
Software: Axure RP, Expression Blend (WPF), Photoshop, Illustrator, Dreamweaver, Premiere
CMS Systems: Drupal, Wordpress
Languages:
-Chinese (native language)
-English (fluency, TOEFL iBT 107)
-Spanish (two years of study, GPA 4)
UX Methods:
-Contextual Inquiry
-Usability testing
-Heuristic Evaluation
-Personas & Scenarios
-Paper Prototyping
-Hi-Fidelity Prototyping
-Interview
Honors/Awards
-First Place in the CHI 2009 Student Design Competition, 04/09
-First Place in Social Computing Awards at expoSItion poster session, 03/09
-Honorable Mention in Multi-touch Screen Design Contest held by Microsoft Taiwan, 11/09
-Graduated with rank #1 in undergraduate class, 06/07
-Best Journalist of University paper, 10/05
-Captain of Women's Basketball Team, 09/04-06/05
-2nd place in Intramural Women Basketball Game, 06/07
Certification
-Financial Planning Personnel, Taiwan, 06/08